Hello
As a small (micro even!) business I do need to operate with guidelines that help my business continue to grow. My cancellation policies are fair and flexible and also support you to stay accountable to your fitness goals.
Policies
Group Fitness
Cancellation policy - If you are able to cancel your session more than 24 hours prior, you can redirect your session to another slot within the week (or as we negotiate). I'm sorry, cancelations within 24 hours is a session forfeited.
Validity - A 10 session group pass has a 12 week expiry from purchase.
Additional sessions - I am often able to offer additional sessions each week outside of what is scheduled, based on demand. You'll be kept up to date with a dedicated WhatsApp Group.
Personal Training
Cancelation and Payment Terms - Personal training is paid 6 weeks in advance. Cancellations within 24 hours are sessions forfeited, outside of 24 hours as negotiated directly.
Quick Pay Direct Debit Request Form
Postnatal and Beyond Client Agreement